What makes you different than all the other remodeling contractors out there?
Here are 10 things that set us apart…
1. We are a small, personal company.
2. J. Carsten president, Jason Myrlie, is a NARI certified kitchen & bath remodeler and has helped hundreds of people make informed remodeling decisions.
3. We will bend over backwards to make things go right.
4. We have the experience and knowledge to get the job done right, on time and on budget.
5. We pay attention to the small details.
6. We can handle all of your design needs, from simple concept drawings to full-scale 3-D renderings.
7. We can help with financing.
8. We have won awards for our design work and for our customer service.
9. We love what we do and we do it well!
10. We treat every job like it was our own home.
Why do most people choose to work with you?
Here is what our past clients have said about us…
- Listened & designed the project to our needs.
- Makes the process easy!
- Takes care of everything.
- On site every day.
- Handled issues quickly.
- Detailed schedule; let us know what would be going on.
- Sets expectations & delivers on time.
What's the first step in seeing if we are the right fit to work together?
We’ll start with a phone conversation to find out more about your project. Then we’ll set up a time to meet at your house to review all of your plans, ideas, and dreams.
How long do typical remodels take?
Typically a bathroom remodel takes 3-5 weeks. The timing depends a lot on the choice of countertop and the complexity of the bathroom layout.
Kitchen remodels take 5-8 weeks on average. Again the more work that is done (wall removal, moving plumbing, etc), the longer the remodel time.
When do we talk about budget?
On our initial phone conversation, we will ask if you have thought about a budget. Then when we meet the first time, we’ll dive in to the topic a little more. We want to make sure that your budget is realistic for your dreams. There is big difference in what goes into a $40,000 kitchen and an $80,000 kitchen. We need to know your budget in order to design and plan accordingly.
Who does the design?
For rough schematic drawings, the design is done by Jason. For detailed CAD drawings, we use a trusted associate to develop the design. Jason works with them to make sure all of your requests are included in the design. To see the difference between rough schematic and detailed CAD, click here.
Do you have someone that can provide guidance during the selection process?
J. Carsten makes sure that you have as much guidance as you need for all of your selections. Our trusted associates at Kathy Hanson Interiors help with selections such as carpet, tile, wood floors, countertop colors, wall colors, window coverings and many more. In addition, Jason personally assists in making cabinet selections. We want to make sure you’re aware of all your options and how those choices fit within your budget.
Who will be my main contact during the remodel?
Jason personally manages each project. There is no project manager to go through. Many times these managers have little knowledge or authority to make changes or answer questions. When you work directly with Jason, you get immediate answers and save time on the project overall.
How often will you be on-site during the remodel?
Some people say that they actually miss Jason when the job is over!! You will see Jason everyday that work is done on your remodel. In addition, Jason oversees the ‘heavy lifting’ of the project, like demo, plumbing rough-ins, or cabinet installation.
Why did you decide to start J. Carsten Remodeling?
The full story is available in the “about us” handout or website page, but the short story is because we really enjoy making dreams come true.
How many years have you been remodeling?
We have been in business since 2003. Initially we built custom homes and remodeled on the side, but around 2007 we started doing only remodels (the market played a big part in the change). Our background in new construction is very valuable, especially for larger projects that involve roof tear-offs, additions, or whole-home renovations.
What makes your team special?
We have a rare team, in that all of our associate contractors exhibit the same care and attention to detail as Jason does.
We understand that you have a dream and that you need help to get there. We make sure that the process is well-managed — from the design stage, through planning and selections, to construction, to follow-up a year later. Our goal is to make sure that in the end, your dreams come to life exactly as you envisioned.
What is the most common project you help people with?
We update a lot of 80’s and 90’s builder-grade kitchens with oak cabinets (usually $300- $700k homes).
In fact, we deal with oak on almost every job! It’s often not feasible to remove all oak from a home, so we pick and choose which areas to replace and then choose complimentary items for the floor, cabinets, and wall colors to work with the oak. For a window in the kitchen, for example, we will typically replace the casing around the window. But for the rest of the house, the oak stays, and the new trim for the kitchen butts up to the oak.
What awards have you won?
NARI Contractor of the Year – 3 time winner: This high honor from NARI (National Association of the Remodeling Industry) recognizes design and innovative use of materials, judged by industry professionals including other remodelers, designers, and architects.
NARI Ace Award – 3 time winner: This award recognizes customer service as judged from past customers.
Houzz.com Badge Awards: Best of Service Award, The Influencer Award, and The Recommended Award, given to top-rated remodelers.
What associations do you belong to?
Being part of industry associations holds us accountable to higher standards, keeps us on top of industry news and trends, and offers you the assurance of knowing we are a legitimate, trusted professional in the remodeling industry.
- We are a member of NARI — Jason serves on the Board of Directors
- We are a member of BATC — Jason serves on the Remodeler’s Council
- Jason is a NARI-certified Kitchen & Bath remodeler
- We are an EPA (Environmental Protection Agency) certified firm